Policies

Cancellations must be made by email 60 days prior to service. There are no refunds within 60 days of service.

All orders will have a 25% cancellation fee.

We do not offer rain or weather-related refunds.

If the City mandates evacuation for an imminent hurricane or storm, will we consider refunds.

The Natural Wood Arbor must be rented with chairs. It cannot be ordered alone.

We do not decorate for wedding ceremonies.

Customers may decorate the items but cannot use adhesive, tacks, pins, nails or screws. We recommend using twine as an eco-friendly and non-damaging option.